Terms of Service

Last Updated: 17th of April, 2026

1. Acceptance of Terms

By accessing telebase.io or using the Telebase API, you agree to be bound by these Terms. If you are using Telebase on behalf of a company or AI Agent deployment, you represent that you have the authority to bind that entity.

2. The Service

Telebase provides a data abstraction layer for telecom intelligence. We provide "as-is" data retrieved from third-party providers (including Twilio). We do not guarantee 100% accuracy of carrier or line-type data.

3. API Credits & Billing

• Pay-as-you-go: Telebase operates on a credit-based system. Each successful query deducts $0.03 (or the current specified rate) from your balance.

• No Refunds: Credits purchased via Stripe are non-refundable.

• Minimums: There are no monthly platform fees or minimum spends, unless otherwise negotiated via an Enterprise contract.

4. Telecom Data and Carrier Authorisation

You authorise your mobile carrier to disclose your mobile account details for the purpose of verifying your identity. Those details may include your name and address.

You authorise your wireless carrier to use or disclose information about your account and your wireless device, if available, to Telebase or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat your data.

5. Prohibited Use

You agree not to use Telebase for:

• Spamming or illegal telemarketing.

• Harassment or stalking.

• Bypassing emergency service regulations.

• Reverse-engineering the API to scrape bulk data without authorisation.

6. Limitation of Liability

Telebase is a "pass-through" service. We are not liable for any damages resulting from downtime, incorrect carrier data, or your AI Agent’s actions based on our API responses.